MoiYa Privacy Policy:
Effective Date: March 15, 2025

1. Data We Collect at MoiYa

At MoiYa, we are committed to delivering a customized, secure, and seamless user experience. To achieve this, we collect information that enhances our services, improves app functionality, and upholds rigorous security standards. Below is a detailed breakdown of the data we collect and its purposes.

1.1 Account Details

When you create a MoiYa account, we collect the following information to establish your profile and enable social interactions within the community:

• User ID: A unique identifier securely linked to your account, allowing us to associate your activities and preferences without exposing sensitive data.

• Username: The display name you choose, visible to other users for engagement on the platform.

• Profile Image or Avatar: An uploaded image or graphic representing you, which personalizes your presence and fosters interactive experiences.

• Customization Settings: Preferences you configure, such as language options or notification settings, stored to enhance your personalized experience.

1.2 User Interactions and Activity

As a social platform centered on private interactions and real-time connections, MoiYa collects data on how users navigate the app and engage with its core features. This data helps us refine your experience, improve functionality, and ensure platform security.

• Activity Logs: We track key actions you perform within the app, including initiating private chats, participating in video matches, and sending or receiving messages. These logs enable us to analyze user interactions with core features, ensuring they remain seamless and engaging.
Through this analysis, we:

￮ Resolve Technical Issues: Address challenges such as slow video connections or messaging delays to maintain high-quality service.

￮ Enhance Personalization: Offer tailored suggestions, such as improved match recommendations or app setting adjustments based on your usage patterns.

￮ Strengthen Security: Monitor and address behavior that may violate community guidelines or compromise platform safety.

1.3 Device and Connection Information

To ensure cross-device compatibility and troubleshoot potential issues, we collect technical data about your device and network:

• Device Details: Includes your device model, operating system, screen resolution, and app version to optimize performance.

• Network Metrics: Information such as your IP address, connection type (Wi-Fi or mobile), carrier details, and speed to ensure stable connectivity.

• Device ID: Unique hardware and software identifiers collected for analytics and security purposes, safeguarding platform integrity.

• Error Reports: Crash logs and performance data used to diagnose and resolve technical issues, ensuring smooth app operation.

1.4 User-Generated Content

MoiYa’s functionality relies on user interactions, so we collect and store content you choose to share:

• Messages and Chats: Private messages sent through the app are securely stored and may be reviewed to enforce community guidelines and enhance user safety.

1.5 Analytics and Advertising

To maintain free services and drive continuous improvement, we gather data related to advertising and platform analytics:

• Ad Engagement: Information about your interactions with in-app ads (e.g., clicks, views) ensures ads remain relevant and minimally intrusive.

• Third-Party Analytics: We collaborate with analytics providers like Appsflyer and Google to track usage trends, user demographics, and app performance, enabling data-driven decisions for updates and design enhancements.

2. How We Use Your Information

At MoiYa, your data is essential for delivering seamless functionality, personalized experiences, and a secure community. Below is an overview of its usage:

2.1 Supporting Core Features and Performance

Your data enables us to provide and refine the app’s fundamental functions:

• Feature Facilitation: Account details and activity logs support essential services like private messaging, video matching, and account management.

• Performance Optimization: By analyzing user interaction data, we improve load times, resolve technical issues, and optimize app responsiveness for stability across devices.

2.2 Personalizing Your Experience

We leverage your data to tailor content and recommendations:

• Customized Content: Based on your interactions and preferences, we suggest video matches, highlight profiles, and curate content to enhance engagement.

• Profile and Preference Management: Your selected settings allow us to personalize the app interface, ensuring intuitive navigation aligned with your needs.

2.3 Ensuring Safety and Maintaining Integrity

We proactively safeguard users and the platform by:

• Fraud Detection: Analyzing data to identify and prevent suspicious activity, unauthorized access, or app misuse.

• Community Protection: Monitoring and addressing inappropriate behavior or security breaches to uphold a safe environment.

• Data Security Practices: Implementing advanced measures like encryption and access controls to prevent unauthorized data access.

2.4 Legal and Regulatory Compliance

Your data may be used to comply with applicable laws:

• Responding to Legal Requests: Disclosing information to fulfill government or regulatory obligations.

• Data Protection Compliance: Aligning with privacy regulations (e.g., GDPR, CCPA) to ensure responsible and transparent data handling.

3. Sharing and Disclosure of Information

MoiYa does not sell your personal data. However, sharing may occur in specific circumstances:

3.1 With Trusted Service Providers

We collaborate with vetted partners under strict confidentiality agreements:

• Analytics and Marketing Platforms: Tools like Appsflyer and Facebook optimize marketing strategies and deliver relevant promotions.

• Infrastructure and Payment Services: Partners handle hosting, payment processing, and performance analytics to ensure app stability.

3.2 With Your Explicit Consent

Third-party sharing beyond service providers requires your explicit permission.

3.3 For Legal Compliance or Protection

We may share information to comply with laws or protect rights:

• Legal Obligations: Responding to legitimate government or regulatory requests.

• Community Protection: Disclosing data to safeguard user safety, rights, or public interests.

3.4 During Business Transitions

In mergers, acquisitions, or sales, your data may transfer with confidentiality and security maintained.

4. Permissions We Request

To provide a seamless and feature-rich experience, MoiYa may request access to specific device permissions. These permissions require your explicit consent and can be modified or revoked at any time through your device settings:

• Camera: Enables capturing photos or videos within the app for activities such as updating your profile or sharing visual content.

• Photo Library: Allows uploading images from your device’s gallery to set profile pictures or share media.

• Microphone: Supports voice-related functionalities, including recording messages and initiating audio calls.

• External Storage: Permits interaction with external files (e.g., images, documents) that you choose to upload or share.

• Advertising IDs: Used to personalize your experience by analyzing app interactions, ensuring promotions and recommendations align with your preferences.

5. Your Rights to Manage Personal Data

At MoiYa, we prioritize your control over personal information. You retain the following rights to manage your data:

• Data Access: Request a detailed report of the personal information we store, including its specific usage purposes and processing methods.

• Rectification: Notify us to promptly correct any inaccurate or incomplete data in your records.

• Erasure: Request deletion of your data under applicable circumstances, subject to legal or operational retention requirements.

• Processing Limitations: Temporarily restrict data processing during disputes or investigations into data accuracy.

• Right to Object: Halt data processing that conflicts with your rights or values for specific purposes.

To exercise these rights, contact us at motaz2632@gmail.com. Identity verification may be required for security purposes.

6. How We Store and Retain Your Data

Your data is securely stored and retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account Data: Information required to maintain your account’s functionality is retained during active use and for a limited period after account closure.

• App Usage and Device Data: Data used for performance optimization and user experience enhancement is stored for durations aligned with analytical and troubleshooting requirements.

• Legal and Compliance Requirements: Certain data is retained longer to comply with legal mandates, resolve disputes, prevent fraud, or enforce agreements.

Once retention periods expire, data is permanently deleted or anonymized to eliminate any possibility of re-identification.

7. Information Security Measures

Protecting your privacy is our highest priority. We implement stringent security measures to safeguard your data:

• Firewalls and Real-Time Monitoring: Our systems employ firewalls and real-time threat detection to block unauthorized access attempts.

• Access Control: Personal information is accessible only to authorized personnel, with regular audits ensuring compliance with security protocols.

• Encryption: Sensitive data is encrypted during transmission and storage to prevent unauthorized interception or access.

While we adhere to industry-leading security practices, no system is entirely risk-free. We strongly recommend using strong passwords and avoiding account credential sharing. Report suspected security incidents immediately to motaz2632@gmail.com.

8. Compliance with International Privacy Laws

MoiYa is dedicated to upholding international data protection regulations, safeguarding user privacy and rights globally. Below is an overview of key privacy frameworks we follow:

8.1 GDPR (General Data Protection Regulation)

Applicable Regions: Users in the European Union (EU) and European Economic Area (EEA)
Core Principles: Transparency, lawfulness, data minimization, accuracy, storage limitation, integrity, and confidentiality.

User Rights:

1. Right to be Informed

￮ Understand how we collect, use, store, and share your personal data.

￮ We clearly state the purposes, legal bases, and retention periods of data processing in our privacy policy.

2. Right of Access

￮ Request access to your personal data and receive a copy of it.

￮ We will provide the relevant information free of charge within 30 days, extendable to 60 days in complex cases.

3. Right to Rectification

￮ Request correction of inaccurate or incomplete personal data.

￮ For example, update your contact information or account details.

4. Right to Erasure ("Right to be Forgotten")

￮ Request deletion of your personal data under the following circumstances:

▪ The data is no longer necessary for the original purpose.

▪ You withdraw consent and there is no other legal basis.

▪ The data has been processed unlawfully.

￮ Legal or operational needs may limit the exercise of this right.

5. Right to Restrict Processing

￮ Request restriction of data processing under the following circumstances:

▪ You contest the accuracy of the data.

▪ The processing is unlawful, but you do not wish to delete the data.

▪ We no longer need the data, but you require it for legal claims.

6. Right to Data Portability

￮ Obtain your data and transfer it in a structured, commonly used format to another service provider.

￮ Applies only to data provided based on consent or a contract.

7. Right to Object

￮ Object to data processing based on legitimate interests or public interests.

￮ Particularly applicable to direct marketing purposes.

8. Right to Withdraw Consent

￮ Withdraw consent for data processing at any time, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights:

• Submit a request by emailing our Data Protection Officer (DPO) at motaz2632@gmail.com.

• Provide necessary information to verify your identity (e.g., account information or ID proof).

• We will respond within 30 days, extendable to 60 days in complex cases.

8.3 LGPD (Lei Geral de Proteção de Dados)

For users in Brazil, we fully comply with the LGPD (General Data Protection Law) by:

• Maintaining transparency in data handling processes, ensuring users are informed about how their personal data is collected, used, stored, and shared.

• Enabling users to exercise their rights, including:

￮ Confirming the processing of their personal data.

￮ Accessing their personal data in a clear and accessible format.

￮ Requesting correction of incomplete, inaccurate, or outdated data.

￮ Requesting the deletion of personal data when no longer necessary or based on withdrawal of consent.

• Allowing users to withdraw consent for specific data processing activities at any time.

• Providing a clear and accessible process for users to submit requests related to their LGPD rights by contacting our Data Protection Officer (DPO) at motaz2632@gmail.com.

• Responding to requests promptly, within the timeframes required by the LGPD, and ensuring secure verification of user identity before processing any requests.

8.4 Other Regional Privacy Laws

Depending on your jurisdiction, we comply with regulations such as:

• Australia’s Privacy Act (APP).

• India’s Personal Data Protection Bill.

9. Your Rights Concerning Personal Data

Under applicable privacy laws, you hold the following rights regarding your personal data:

• Access: Request a copy of your personal data, including details about its collection, processing, and sharing practices.

• Correction: Submit updates to rectify inaccurate or incomplete data.

• Deletion: Request removal of your data when no longer necessary for its original purpose or legally required.

• Restriction: Limit data processing under specific conditions, such as disputes or accuracy verification.

• Data Portability: Obtain your data in a machine-readable format for transfer to another service provider.

• Objection: Object to data processing for purposes like direct marketing or profiling based on legitimate interests.

• Withdraw Consent: Revoke consent for data processing activities at any time, without affecting prior lawful processing.

• File a Complaint: Lodge a complaint with your regional data protection authority if rights are violated.

To exercise these rights, contact us at motaz2632@gmail.com. Identity verification may be required to process your request securely.

10. Legal Basis for Data Processing

MoiYa processes personal data in compliance with applicable laws, relying on one or more of the following legal grounds:

• Consent: Explicit consent for activities like personalized advertising or optional profile data collection.

• Contractual Necessity: Processing required to deliver app services and functionalities as agreed.

• Legitimate Interests: Improving app performance, ensuring security, or enhancing user experience, provided such interests do not override your rights.

• Legal Obligations: Compliance with legal requirements, including government requests, tax laws, or fraud prevention.

• Public Interest: Limited processing for public health, safety, or other recognized public interest matters.

11. CCPA Rights for California Residents

Applicable Regions: Residents of California, USA
Core Principles: Transparency, control, and non-discrimination.

User Rights:

1. Right to Know

￮ Understand the categories, sources, purposes, and third parties with whom your personal data is shared.

￮ We provide detailed information through our privacy policy and "Data Collection Notice."

2. Right to Delete

￮ Request deletion of your personal data, except in the following cases:

▪ Legal obligations or operational needs (e.g., completing transactions, detecting security incidents).

▪ Data used for internal legitimate purposes (e.g., improving services).

3. Right to Opt-Out

￮ Opt-out of the use of your data for personalized advertising or data "sales."

￮ Note: MoiYa does not sell personal data but may share data for advertising purposes.

4. Right to Non-Discrimination

￮ You will not be discriminated against for exercising your privacy rights (e.g., denied services or charged higher fees).

How to Exercise Your Rights:

1. Right to Know and Right to Delete

• Submit a "Know" or "Delete" request by emailing us at motaz2632@gmail.com.

• Include necessary information to verify your identity (e.g., account information or ID proof).

• We will respond within 45 days, extendable to 90 days in complex cases.

2. Right to Opt-Out

• To exercise your right to opt-out, email us at motaz2632@gmail.com.

• You can also exercise this right through the Global Privacy Control (GPC) signal.

3. Right to Non-Discrimination

• If you experience unfair treatment for exercising your privacy rights, contact us at motaz2632@gmail.com.

12. Opt-Out Options for Data Processing

To align with international privacy laws (GDPR, CCPA, VCDPA), MoiYa enables users to opt out of specific data processing activities. Manage your preferences through the following options:

• Personalized Advertising: Disable tailored ads by opting out of personalized ad services via the “Ad Preferences” section in app settings.

• Third-Party Data Sharing: Adjust data sharing with advertisers, marketers, or analytics providers through the “Privacy Preferences” menu.

• Opt-Out of Data Sales: If MoiYa engages in data sales (as defined by CCPA), exercise your right to opt out via the “Do Not Sell My Personal Information” link in-app or by email request.

• Automated Decision-Making: Disable automated processing or profiling features through account settings.

• Consent Withdrawal: Revoke prior permissions for data collection or processing at any time using the “Manage Consent” settings.

• Service Data Usage: Opt out of non-essential data collection for performance analytics or app improvements via the “Service Data Opt-Out” setting.

For assistance, contact motaz2632@gmail.com.

13. LGPD Compliance for Brazilian Users

MoiYa adheres to Brazil’s General Data Protection Law (LGPD). Brazilian users may exercise the following rights:

• Access: Submit a request to receive a comprehensive report of your collected personal data, including processing purposes.

• Correction: Report inaccuracies in your data for immediate updates.

• Deletion: Request removal of personal data no longer necessary for its original purpose, subject to legal exceptions.

• Data Sharing Transparency: Obtain a list of third parties with whom your data has been shared and the specific sharing purposes.

• Portability: Receive your data in a transferable format for seamless migration to other services.

• Objection: Contest data processing activities based on legitimate interests.

• Withdraw Consent: Revoke consent for optional data processing at any time.

Contact motaz2632@gmail.com to exercise these rights. File complaints with Brazil’s National Data Protection Authority (ANPD) if rights are violated.

14. Protection of Children’s Privacy

MoiYa services are exclusively available to users aged 18+. We do not knowingly collect personal data from individuals under 18. If such data is inadvertently collected, we will:

• Immediate Deletion: Remove the data from our systems without delay.

• Compliance Measures: Implement safeguards to prevent recurrence.

Report suspected underage data sharing to motaz2632@gmail.com.

15. Policy Updates and Changes

This Privacy Policy may be revised to reflect operational changes, regulatory updates, or service enhancements:

• Notifications: Significant changes will be communicated via in-app alerts, emails, or other appropriate channels.

• Consent Requirement: New data processing practices may require your explicit consent.

Regularly review this policy for updates. The latest effective date is displayed at the document’s beginning.

16. Managing Data Sharing and Sales

Control data sharing or sales through the following methods:

• Direct Requests: Email motaz2632@gmail.com with a clear request to cease sharing or selling your data.
Opt-out requests are typically processed within 10 business days, ensuring compliance with privacy regulations.

17. Data Controller Information

The designated data controller responsible for overseeing the lawful collection, processing, and protection of your personal information is:
Name: Liam Dawson
Email: motaz2632@gmail.com
Address: Sudan,khartoum,omdurman,1111

18. Contacting the Data Protection Officer (DPO)

For privacy-related inquiries or to exercise your rights under regulations such as GDPR or CCPA, contact our Data Protection Officer (DPO):
Name: Liam Dawson
Email: motaz2632@gmail.com
Office Address: 5800 Highland Park Dr 2076 2076, Benbrook, TX 76132-5843, United States

19. Contact Information

For questions, feedback, or concerns about this Privacy Policy, please contact us via:
Email: motaz2632@gmail.com

We are committed to maintaining your trust through transparent and ethical data practices.